Shangri La Casino – Intro
Shangri La Casino is the online version of the popular American land based casino. Shangri La has been in the game for a long time and wants to deliver a true to life casino experience, to the comfort of your own home. Shangri La Casino has slots, progressive jackpot games, casino table games, live casino games and even sports betting, so if there's any kind of casino game you like to play, Shangri La Casino has it. But let's see if Shangri La is walking into the online casino scene with a complete package, or whether they have some things to work on first.
Why Shangri La Casino?
Shangri La Casino is the online version of a land based casino company which has been going successfully for decades in 3 locations across Europe. With the increase in popularity of online casino, they're taking their first steps into the competitive online casino scene. Shangri La's opening act is a relatively impressive one on the surface, providing players a weighty selection of games, a casino table game selection, numerous live casino games and even a sportsbook.
For a first round of games, Shangri La is doing a solid job of grabbing our attention. However, Shangri La Casino certainly has a way to go when it comes to its promotions and a few minor touches which turn a good casino into a great one. Give our review a read and see if Shangri La has enough to get you on board and invest in this growing online casino.
Payout time (days)
Shangri La's number of games isn't going to be making any of the larger mobile casinos worried to begin with, but when it comes to its variety, Shangri La has released with a formidable lineup. Shangri La currently has 54 casino and slot games. The slot developers it already has on board includes big names like Microgaming, NetEnt and Euro Games Technology (EGT), but there are plenty of other game developers to be found on here. Although the number of games Shangri La has at the moment is small, they are clearly committed to bringing on the biggest slot names in the industry, so players will get to enjoy the innovative releases from NetEnt and the rewarding progressive jackpot slots from Microgaming.
The table games at Shangri La provide some nice variety, releasing with Pai Gow Poker, Caribbean Stud Poker, Video Poker, Blackjack, Roulette, Baccarat and even Casino Hold ‘Em. For a casino of its size, this is a great variety of casino games and shows that they're using their knowledge of customer habits to provide the most popular and well loved table games. The live casino game selection doesn't fall behind either, offering players 6 live casino games in total which includes: Live Roulette, Live Baccarat, Live Blackjack, Live Casino Hold ‘Em, Live 3 Card Poker and Live Poker. All the live casino games run fluidly even on mobile devices and provide players with a legitimate and immersive casino experience.
Finally, Shangri La's biggest achievement is its sports book which arrives straight out the box, to deliver players a wide variety of sports and major tournaments to start betting on live and right away. Players can bet on everything from the major sports like Football, Rugby, Golf and Tennis, all the way to more niche titles like Badminton, Cycling and even e-sports.
Welcome Bonuses And Promotions
For all its triumphs, Shangri La doesn't blow anyone away with its welcome bonus. There is only one welcome bonus at Shangri La, with no additional weekly bonuses in sight. The welcome bonus at Shangri La offers players a 100% deposit match on their first deposit up to £200.
Although this is a solid amount of bonus cash, many other casinos offer this amount for each of the player's first 3 deposits, as well as possibly throwing in some bonus spins on top. Shangri La Casino offers the bare minimum when it comes to their welcome bonus and might not be as rewarding to new players, that many hundreds of other online casinos will be.
Win A Trip To A Luxury Casino
The only other promotion that goes on at Shangri La currently is a prize draw to go to one of the luxury land based versions of Shangri La Casino. The trip involved a weekend trip for 2 to one of the Shangri La Casinos situated in Armenia, Georgia or Belarus. All travel and expenses are paid, plus players get £500 in playing chips to bet when they're there. All you have to do is deposit £50 into the casino and then wager that number of real money bets anywhere at the casino
This promotion is available at all times and it is at least nice to see Shangri La offer their promotions on all their services, without limiting players to either the casino or sportsbook. However, when it comes to offering additional bonus cash or extra spins at the casino, Shangri La falls well short of other online casinos, instead going for luxury prizes which most players aren't that interested in for their day to day play.
Shangri La isn't the most varied casino when it comes to its banking options, but it's certainly got enough to cater to a majority of players. Shangri La offers players: credit card payments, debit card payments, bank wire transfer, Neteller, QIWI, Skrill and WebMoney. Players may be missing mobile friendly depositing methods such as Boku mobile phone billing, but in lieu of that, they can use every version of bank depositing, the 2 most popular e-wallet payment services and some additional online banking services.
When it comes to withdrawal times, Shangri La Casino has absolutely perfected its payouts by providing players with swift payout times that rival even casinos who have been in the online industry for years. Clearly their experience in land based casinos pays offer here when it comes to their ability to provide players with swift payouts.
The payout times are as follows:
- E-wallets: 1 working day
- Credit / Debit Cards: 1 – 3 working days
- Bank Transfers: 3 – 5 working days
And to round it all off, their withdrawal limits are similarly impressive, offering players the ability to withdraw up to £100,000 per day, which is much higher than we've seen at many other casinos, putting Shangri La Casino among the best.
Shangri La Casino has 2 forms of customer service, for both emergency inquiries and general issues. Shangri La's live chat service provides players with 24/7 support which they can access immediately from anywhere on the casino. There is also an email address (firstname.lastname@example.org) which will always be responded to within 24 hours if you have a query which you can wait on. Sadly, there is no phone service for Shangri La, but with live chat, this isn't the end of the world as there's always someone waiting to help you, without any expensive phone charges.