Bet365 — Intro
So if you're reading this review and you don’t know who Bet365 Casino are, you're definitely new on the scene. That's not a problem at all, that’s what I'm here for! Now let me introduce you to a predominant player in the industry.
Bet365 is one of the world's largest online gambling groups with over 10 million customers worldwide. The group has been around for over a decade now providing ample outlets for poker, bingo and a wide assortment of other casino games to choose from.
What also makes bet365 popular among its users is their impressive portfolio of games and the introduction of live video streaming, which offers the user a lucrative in-store casino experience.
A key to the bet365 popularity and success as a group and not just on the Casino platform is the usability of their website. They offer fast and efficient betting/gaming on a user-friendly platform whether it is for advanced gamers or gamers betting for the first time. They want to keep the user-friendly trend when it comes to the games they provide; Bet365 know that its modern casino gambler demands choice and quality. To meet their demand, bet365 offers over 250 games from an array of different software providers.
You'll find games from all the big suppliers like Playtech, Microgaming and Cryptologic, but also a vast array of small specialist companies that you may never have heard of, such as Realistic, who provide a handful of specialist games to complete bet365's portfolio.
Also, what the casino provides and what is arguably the closest thing currently available have to a genuine land-based casino experience is ‘Live Casino‘. This allows the gamer the option to play their favourite casino games via live video stream, offering the players a in-the-room gaming experience and the chance to meet their pleasant and professional dealer's behind the scenes at the casino.
Payout time (days)
When accessing the bet365 Casino's website the simple user interface allows you to quickly get to the game you're looking for. The quick access menu is arranged into Featured Games, Slot Games, Card Games, Table Games, Video Poker, Games and Keno, and Jackpots.
When it comes to Slots, bet365 can be described as a player's paradise! They offer the user hundreds of great games to choose from (3 reel, 5 reel, progressives) including Marvel branded slots like Captain America and Fantastic Four, and movie-based slots like Gladiator and Lord of the Rings. There are over 220 slot games to choose from, and bet365's commitment to quality and choice means that new titles are constantly being added to their already impressive range of games.
Bet365 are the real deal when it comes to offering players the option of playing Live Casino. The idea is to transfer the real table casino feel into your home, yet sometimes players can be a little cautious when playing RNG games online. By playing via a Live feed to a genuine casino setting, there's no room for doubt — you can see the dealer, the cards being dealt and the ball being rolled. You can even chat with the Dealers!
Welcome Bonuses And Promotions
Given that bet365 offer one of the biggest free bets around when it comes to their sportsbook and have a range of great ongoing sports offers and promotions, we are not at all surprised to see a similar approach when it comes to the bet365 casino. From cashback deals to slots competitions, comp points to cash prize giveaways, here we will provide you some of the popular promotions the casino offers.
Slots Club: The bet365 Casino Slots Club gives players the chance to earn cash prizes just by playing their favorite slots games. You simply need to earn as many Comp Points as you can (with three being awarded for every £10 played through), and the more you win, the better chance you have of winning cash. Bet365 have been known to run promotional periods offering their users the chance to win up £1,000 on a regular basis.
VIP Club: The bet365 Casino VIP Scheme is a loyalty scheme based on three tiers – bronze, silver, and gold – this is based on the number of Comp Points you manage to accrue. Attaining each level gives you access to free casino chips and evermore enticing bonuses and promotions, so the more you play, the more you’ll be rewarded at bet365 Casino.
The above is just a few of the popular promotions that bet365 offer. Please remember, like all major casino platforms they introduce new promotions with short time limits such as Red Letter Mondays on a regular basis so please frequently check their website for some amazing deals.
As it if were a surprise, bet365 Casino support all the most popular payment methods. Whether you choose to top up your account using your credit or debit card, an e-wallet like PayPal, Skrill or Neteller, or a prepaid card like Paysafecard or Ukash, your money will be credited to your casino account in a timely and secure manner, as the casino uses an encrypted SSL connection for all transactions.
Depending on the deposit method you’ve chosen, it will take a different amount of time for your transaction to be completed. While payments with e-wallets, credit/debit cards and prepaid vouchers are completed instantly, bank transfers can take up to 10 working days. The minimum deposit that you can make is £5 for VISA, Maestro, Mastercard, Skrill, Paysafecard and Fast Bank Transfer, £10 with Neteller, PayPal, iDebit and Entropay and £100 for bank wire and cheque.
Gaming Responsibly and Customer Services
Responsible gaming is addressed at bet365, as the casino has a dedicated section on their site dedicated to the matter. Players can self-assess, read information on problem betting behaviours, put limits on their gaming, taking a time-out, and the ability to self-exclude yourself from the site should you feel you’re having an issue.
Bet 365 pride's itself on communication with its users. It is safe to say bet365 have customer support well covered, with free telephone support, email and Live chat. Professional agents are available 24/7, and allows players to contact representatives in numerous ways based on the user's preference. The operators are clearly human, not automated, and fully experienced. Through previous experience, the response has been pretty much instant and the agents have always offered efficient, knowledgeable and polite support.
Bet365 even include a postal address, and whilst this may seem a little old-fashioned, knowing that there's a physical building that you could visit, adds to the sense of trust and reliability that's at the core of bet365's operation.
This professional approach of communication has seen them win awards in the past such as 2012 eGaming Review In-Play Sports Operator of the Year for the second year in succession and they also secured top spot at eGaming Review's Annual Power 50 for 2013, securing top the spot for the fourth year running.